Visiting the studio
LV Pilates studio is located on Cheapside in Liverpool city centre. Please arrive 5 minutes early prior to your session.
We advise that you consider wearing grip socks to every session to provide as much stability as possible on the reformer machine.
We advise you to bring water with you to stay hydrated. You are welcome to bring a towel, it is especially advised for cardio reformer sessions.
All sessions must be pre booked. Payment is required in full upon booking a session. Should you block buy sessions, these must be used in full within their expiry date.
A parQ health and safety form must be completed prior to your first session. This is mandatory for participation and can be found on lvpilates.studio. Upon booking for the first time, you will be prompted to complete an electronic version online. Should there be further health, safety or fitness issues arise after you complete this form, please notify LV Pilates.
Minimum age for participation in sessions is 16, but all under 18s require parent/carer consent in person at the studio.
Cancellation policy
LV Pilates operates a 12 hour cancellation policy. If you cancel your session at least 12 hours in advance, you will be able to transfer to an alternative time/day or have the option of a refund. Cancellations that are less than 12 hours notice will be charged in full, without refund.
Payment is taken in full at the time of your booking. Should LV Pilates cancel your session for any reason, then you are entitled to a full refund.
Privacy Policy
LV Pilates is committed to protecting your privacy. We only ask for personal information when we truly need it to provide a service to you and collect this information with your knowledge and consent. We also let you know why we’re collecting it and how it will be used. The below privacy information explains how we will protect your personal information. You have the right to confidentiality under the general data protection regulation act 2018.
Your personal information is collected for services provided by LV Pilates. We will collect information when you complete our registration and health forms prior to participating in sessions. Information may be collected at other times, such as if you contact LV Pilates/Jen with queries or participate in competitions for example.
The information collected is for the purpose of creating a member registration in order for you to participate in classes or one-to-one sessions. Your full name, date of birth, contact telephone, email and health information will be included in the information collected. Whilst you will be able to pay for your sessions online, no banking details will be stored by LV Pilates.
We may contact you should there be new services, changes to current services or other information which we think may be of interest. Should you prefer not to be contacted by LV Pilates, please let us know by emailing jen@lvpilates.studio.
You are free to refuse our request for your personal information, with the understanding that we will not be able to provide you with LV Pilates services if this is the case.
You have the right to withdraw consent at any time and have your personal information erased from LV Pilates records. Should you wish to do this, please request this via email to jen@lvpilates.studio. Participation in LV Pilates will cease upon removal of your personal information from our records.
We don’t share any personally identifying information publicly or with third-parties, except when required to by law. If you have any query or complaint about this privacy policy, please contact jen@lvpilates.studio.
LV Pilates is directed to adults and children of age 16 and above. The website is operated in compliance with the Children’s Online Privacy Protection Act and will not knowingly collect or use personal information from anyone under 13 years of age.
This policy is effective as of 18 August 2024.
LV Pilates reserves the right to make changes to this policy. We encourage you to review this policy periodically. Any changes that are made will be published on our website.